The Petroleum Agency SA (“PASA”) are committed to respecting the privacy of your personal data. To demonstrate its commitment, PASA has created this Privacy Statement in order to communicate its intent to provide effective processes for the appropriate handling of such private information and to comply with applicable legislation that governs the authentication, protection and disclosure of personal information.
Collection of your Personal Information
What types of information will PASA be collecting, and how do we do it?
- PASA collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. PASA also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.
- There is also information about your computer hardware and software that is automatically collected by the Application Portal. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by PASA for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Application Portal.
Use of your Personal Information
- PASA collects, uses, processes, retains and shares you Personal Information for the purpose of operating the Application Portal and deliver the services you have requested. PASA also uses your personally identifiable information to inform you of other products or services available from PASA . The Petroleum Agency SA may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
- PASA will keep all your Personal Information given to us in this application or collected from other sources, confidential, and will only provide the Personal Information to additional third parties not involved in the administration of yourapplication, with your consent.
- You agree to us processing (which shall include collecting, collating, processing, storing and disclosing and retaining your Personal Information) Personal Information:
- for the administration thereof;
- for providing processing the application; and
- for providing relevant information to a contracted third party who requires this information
- You acknowledge that your Personal Information may be stored in a secure web-based facility, where PASA will endeavour to ensure that your Personal Information is kept confidential at all times.
- You acknowledge that you have the right to contact PASA at any time to update, correct or delete your Personal Information.
- You have the right to object to the processing of your Personal Information at any time and revoke any consent you have given.
- You have the right to request a copy of your Personal Information we hold.
- Should you believe that we have used your Personal Information in a way that is against POPI or without your consent, please contact us immediately to resolve the problem.
- The Petroleum Agency SA does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
Will PASA Disclose any of Your Personal Information?
PASA has implemented technology, policies and processes aimed at protecting the confidentiality, integrity and availability of your Personal Information. We will update and refine these measures on an on-going basis. PASA does not sell, rent or lease its customer lists to third parties. PASA may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide support. All such third parties are prohibited from using your Personal Information except to provide these services to PASA, and they are required to maintain the confidentiality of your information.
PASA will disclose your Personal Information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Application Portal or the site; (b) protect and defend the rights or property of PASA; and, (c) act under exigent circumstances to protect the personal safety of users of PASA or the public.
Please be aware that internet communications are inherently insecure unless they have been encrypted. Your communications may be routed through any number of countries before reaching this site. PASA therefore assumes no responsibility or liability of any nature whatsoever for the interception or loss of personal information beyond our control.
Use of Cookies
This Application Portal uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the Application Portal pages, or register with the Application Portal site or services, a cookie helps the Application Portal to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Application Portal, the information you previously provided can be retrieved, so you can easily use the e-Government Portal features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Application Portal services or pages you visit.
Security of your Personal Information
PASA secures your personal information from unauthorized access, use or disclosure. PASA ensures that the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
Changes to this Statement
PASA will occasionally update this Statement of Privacy to reflect company and customer feedback. PASA encourages you to periodically review this Statement to be informed of how PASA is protecting your information.
Contact Information
The Petroleum Agency SA welcomes your comments regarding this Statement of Privacy. If you believe that the Petroleum Agency SA has not adhered to this Statement, please contact the Petroleum Agency SA via the contact details available on this site. We will use commercially reasonable efforts to promptly determine and remedy the problem.